Complimentary white-glove delivery is available on qualifying full-price Richmond Interiors item units priced at £450 or more, where this benefit is shown and your mainland UK delivery address is covered. The threshold applies to the individual item, not your total basket spend.
Choose one available benefit per qualifying item unit. Complimentary delivery cannot be combined with a discount code. Sale, outlet and price-beaten items are excluded.
Our specialist two-man delivery service is experienced in handling mirrored furniture, marble finishes, glass furniture and substantial luxury furniture pieces with exceptional care and professionalism.
Once your order is ready for delivery, you’ll receive a text message confirming your delivery date along with a convenient 3-hour delivery window, plus a live tracking link so you can monitor your order’s progress. You’ll simply reply ‘YES’ to confirm your slot, or if the date is not convenient, an alternative delivery date will be arranged when the team is next in your area.
On the day of delivery, you’ll receive updated live tracking with a narrower 2-hour arrival window, along with a courtesy call approximately 30 minutes before arrival – meaning you won’t be left waiting around all day.
Your furniture will be delivered to your room of choice, assembled where applicable, with all packaging removed and responsibly recycled for a premium, hassle-free experience. If you would prefer to inspect the item before packaging is removed, simply ask the delivery team to leave the boxes with you.
For customers in Northern Ireland, while white glove delivery is not currently available, we are pleased to offer completely free delivery with no additional delivery surcharge.