Contact Us

Whether you have a question about an item or would like to know the progress of your order, we are always here to help! We pride ourselves on offering friendly, super-fast customer care by phone, email or messenger. Calls are answered within a minute and we respond to most messages instantly.

Whatever your question, click here to start a conversation with us or use the details below.


Come and say hello!

Have a question about a product or a finance plan? Wish to discuss a larger project and ask us to look at a trade discount? Or already ordered and need help? Reach our customer services teams here.

If you want to start a return or replacement request head to our Replacement & Returns Centre.


0800 009 64 65


When we're open

  • Monday to Thursday: 9am to 5pm by phone/email/messenger
  • Friday: 9am to 3pm by phone/email/messenger
  • Weekends: closed


We're always inspired to meet people who obsess over beautiful, exquisite and unique furniture and homewares. If you share our love for the curated and hand-picked items we feature across our collections and wish to feature them in your blogs, articles or social media accounts - get in touch! We are looking to build the Shropshire Design brand by partnering with influencers like you!

Whether you're interested in styling some pieces in your home blog; sharing a mood board on your Instagram, or creating a feature for a magazine - get in touch with me about how we can help. 

Whatever you're thinking, please read more about how we could work together!