Whether you have a question about an item or would like to know the progress of your order, we are always here to help! We pride ourselves on offering friendly, super-fast customer care by phone, email or messenger.
Whatever your question, click here to start a conversation with us or use the details below.
CUSTOMER HELP & SUPPORT
Have a question about a product or a finance plan? Wish to discuss a larger project and ask us to look at a trade discount? Or already ordered and need help? Reach our customer services teams here.
If you want to start a return or replacement request head to our Replacement & Returns Centre.
TELEPHONE
0800 009 64 65
OPENING HOURS
Monday - Friday: 9am – 5pm
Saturday: 11am – 4pm*
*by email and messenger at regular intervals only. Aftersales team is closed as our dispatch team is also closed
PRESS, BLOGGERS & INFLUENCERS
We're always inspired to meet people who obsess over beautiful, exquisite and unique furniture and homewares. If you share our love for the curated and hand-picked items we feature across our collections and wish to feature them in your blogs, articles or social media accounts - get in touch! We are looking to build the Shropshire Design brand by partnering with influencers like you!
Whether you're interested in styling some pieces in your home blog; sharing a mood board on your Instagram, or creating a feature for a magazine - get in touch with me about how we can help.
Whatever you're thinking, email us and let's talk. And please - no marketing or PR agencies.