Contact Us

We're here for you, 24/7

Whether you have a question about an item or would like to know the progress of your order, we are always here to help! We pride ourselves on offering friendly, super-fast customer care by phone, email or messenger. Calls are answered within a minute and we respond to most messages instantly.

Whatever your question, click here to start a conversation with us or use the details below.


Come and say hello!

Have a question about a product or a finance plan? Wish to discuss a larger project and ask us to look at a trade discount? Or already ordered and need help? Reach our customer services teams here.

If you want to start a return or replacement request head to our Replacement & Returns Centre.


0800 009 64 65



  • 20 - 23 Dec: 9am – 5pm
  • Christmas Eve: Closed
  • Christmas Day: Closed
  • Boxing Day: Closed
  • 27 - 28 Dec: Closed
  • 29 - 30 Dec: 9am – 5pm
  • 31 Dec: Closed
  • 1 - 3 JanClosed
  • 4 Jan onwards: normal opening hours resume.



We're always inspired to meet people who obsess over beautiful, exquisite and unique furniture and homewares. If you share our love for the curated and hand-picked items we feature across our collections and wish to feature them in your blogs, articles or social media accounts - get in touch! We are looking to build the Shropshire Design brand by partnering with influencers like you!

Whether you're interested in styling some pieces in your home blog; sharing a mood board on your Instagram, or creating a feature for a magazine - get in touch with me about how we can help. 

Whatever you're thinking, email us and let's talk. And please - no marketing or PR agencies.