Copy of Contact Us

Whether you have a question about an item or would like to know the progress of your order, we are always here to help! We pride ourselves on offering friendly, super-fast customer care by phone, email or messenger. Calls are answered within a minute and we respond to most messages instantly.

Whatever your question, click here to start a conversation with us or use the details below.


Come and say hello!

Have a question about a product or a finance plan? Wish to discuss a larger project and ask us to look at a trade discount? Or already ordered and need help? Reach our customer services teams here.

If you want to start a return or replacement request head to our Replacement & Returns Centre.


0800 009 64 65



Monday - Thursday: 9am – 5pm
Friday: 9am – 4pm
Saturday: 11am – 4pm*

*by email and messenger at regular intervals only. Aftersales team is closed as our dispatch team is also closed



We're always inspired to meet people who obsess over beautiful, exquisite and unique furniture and homewares. If you share our love for the curated and hand-picked items we feature across our collections and wish to feature them in your blogs, articles or social media accounts - get in touch! We are looking to build the Shropshire Design brand by partnering with influencers like you!

Whether you're interested in styling some pieces in your home blog; sharing a mood board on your Instagram, or creating a feature for a magazine - get in touch with me about how we can help. 

Whatever you're thinking, email us and let's talk. And please - no marketing or PR agencies.